We're here to help you with any questions or concerns
Welcome to our Help & Support Center. Find answers to common questions and get assistance with your stay.
You can make a reservation through our website, by calling our reservations team at +1 (555) 123-4567, or by visiting the hotel directly. Online booking is available 24/7 for your convenience.
Yes, you can modify or cancel your reservation up to 24 hours before your check-in date without charge. Late cancellations may incur fees. Please contact our reservations team for assistance.
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and subject to availability.
All rooms include complimentary Wi-Fi, premium linens, 24/7 room service, fitness center access, and concierge services. Specific amenities may vary by room type.
Yes, our full-service spa offers a range of treatments including massages, facials, and wellness therapies. Advance booking is recommended.
Yes, we offer valet parking service. Self-parking options are also available. Parking fees may apply.
We feature multiple dining venues including our award-winning restaurant, casual café, and rooftop bar. Room service is available 24/7.
Absolutely. Our chefs can accommodate various dietary needs including vegetarian, vegan, gluten-free, and allergy-specific requirements. Please inform us when making your reservation.
For emergencies during your stay, please contact the front desk immediately or dial 911 for emergency services.
We value your feedback and continuously strive to improve our services. Please share your experience with us:
+1 (555) 123-4567
Available 24/7
info@peanechhotel.com
Response within 24 hours
123 Luxury Avenue
Manhattan, NY 10001